Your privacy and the protection of your personal information mean a lot to us. Coursiq Online (the “Site”) is owned and operated by Coursiq LLC (“Coursiq LLC”, “we”, “us” or “our”). This Privacy Policy explains how Coursiq LLC collects, uses, stores and protects your information when you visit the Site and use our services, such as online courses, live classes, programmes and other learning materials (together, the “Services”). By signing up with Coursiq Online or using any of our Services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with Coursiq Online:

• Personal Information: Information you voluntarily submit, including your name, email address, phone number, billing address, education details, or any other information you provide to register an account, take courses, or get in touch with us.
• Technical Information: When you visit the Site, we automatically receive information about your device, browser type, operating system, IP address and location.
• Usage Information: Information about how you use the Site and Services, such as pages accessed, courses watched, time spent on the Site, and preferences.
• User Content: Anything you post, such as forum posts, comments, feedback or uploaded data, may be collected and used in accordance with this policy.

2. How We Use Your Information

Coursiq LLC uses the information we collect to improve your experience and keep the Site and Services running effectively. In particular, we use it to:

• Administer your account, process course enrollments, and manage subscriptions and payments.
• Provide personalised learning experiences, course recommendations and support.
• Respond to inquiries, feedback or support requests.
• Monitor and improve the Site’s functionality, performance and user experience.
• Conduct research, analytics and reporting on usage trends to optimise content and Services.
• Send notifications, updates or promotional communications, where permitted by applicable law.

3. Sharing of Information

Coursiq LLC does not sell or rent your personal information. We may disclose your data only in limited circumstances, such as:

• Service Providers: We work with reputable third-party providers for services such as payment processing, analytics, email communications and hosting. They are required to keep your information secure and to use it only to provide services to Coursiq LLC.
• Legal Compliance: We may share information when required by law, legal process or a government authority, or to protect the rights, safety or property of Coursiq LLC, our users or others.
• Business Transfers: User information may be transferred as part of a merger, acquisition or asset sale, subject to the terms of this Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies, web beacons and similar technologies to collect usage information, remember your preferences and improve your experience on the Site. Cookies may also be used to analyse traffic, measure engagement and offer personalised content. You can disable cookies in your browser settings, but some features of the Site may not work without them. Third-party analytics services, such as Google Analytics, may also use cookies to collect data about Site visitors and their behaviour.

5. Data Security

Coursiq LLC uses reasonable technical, administrative and physical safeguards designed to protect your personal information from unauthorised access, use, alteration or disclosure. However, no method of electronic storage or transmission over the internet is 100% secure. We encourage you to use a strong password and to protect your account details.

6. User Rights

Depending on where you live and the laws that apply, you may have rights over your personal information, including:

• The right to access, correct or update your personal data.
• The right to request deletion of your personal data, subject to legal or contractual requirements.
• The right to opt out of promotional communications at any time.

To exercise these rights, contact us at [email protected]. We will respond to your request in accordance with applicable law.

7. Third-Party Links

The Site may contain links to third-party websites, platforms or resources. Coursiq LLC is not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policy of any third-party site you visit.

8. Children’s Privacy

Coursiq LLC does not knowingly collect personal data from children under 13 without parental consent. If we learn that we have accidentally collected personal data from a child under 13, we will delete it promptly.

9. International Users

If you use Coursiq Online from outside the country where we operate, you are responsible for complying with your local data privacy laws. Your personal data may be transferred to and stored outside your country of residence, and by accessing the Site you agree to such transfers.

10. Changes to This Privacy Policy

Coursiq LLC may update this Privacy Policy from time to time to reflect changes in our practices, Services or applicable laws. Any updates will be posted on this page along with a revised effective date. Your continued use of the Site after changes are posted means you accept the updated Privacy Policy.

11. Contact Us

If you have questions, concerns or requests about this Privacy Policy or how your personal information is handled, please contact:

Email: [email protected]