Your privacy and the preservation of your own personal information mean a lot to us at Coursiq Online. This Privacy Policy explains the methods of collecting, using, storing, and protecting your information when you visit our site and utilise our services, such as online courses, live classes, programmes, and other learning materials (all of which we will call the Services). Through your Signup with Coursiq Online (the “Site”) or any of our Services, you agree to the practises outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with Coursiq Online:

• Personal Information: This is voluntary information you submit, including your name, email address, phone number, billing address, or schooling, or any other information you submit to register an account, take courses, or get in touch with us.
• Technical Information: When you visit the Site, we automatically receive information about your device, the type of browser used, the operating system, the IP address, and location information.
• Usage Information: We collect information regarding how you use the Site and Services, pages accessed, courses watched, the amount of time spent on the Site, and preferences.
• User Content: Any information that you post, e.g. on forums, comments, feedback, data that you upload, etc., can be gathered and utilised according to this policy.

2. How We Use Your Information

The data that we gather is to enhance your experience and the effective functioning of the Site and Services. Your information is used in particular to:

• Administer your account, process course enrollments, and manage subscriptions and payments.
• Provide personalised learning experiences, course recommendations, and support services.
• Respond to inquiries, feedback, or support requests.
• Monitor and improve the Site’s functionality, performance, and user experience.
• Conduct research, analytics, and reporting on usage trends to optimise content and Services.
• Send notifications, updates, or promotional communications, where permitted by applicable law.

3. Sharing of Information

Coursiq Online honours your privacy and sells or rents no personal information. We can disclose your data under very few circumstances, such as:

• Service Providers: We collaborate with reputable third-party providers of services like payment processing, analytics, email communications, and hosting. The providers have a legal duty to ensure that they keep your information secure and that they use it in ways that are only intended to deliver services to Coursiq Online.
• Legal Compliance: We can share the information when it is necessary by law, legal process, or the government or in order to safeguard the rights, safety, or property of Coursiq Online, our users, or other people.
• Business Transfers: User information can be transferred in the course of a merger, acquisition, or asset sale in the event of such a transaction, depending on the terms of this Privacy Policy.

4. Cookies and Tracking Technologies

Cookies, web beacons and other similar technologies are used to gather usage information, store your preferences and make your experience on the Site better. Cookies can also be used to analyse the traffic, gauge engagement, and offer personalised information. The cookies may also be turned off in your browser options, but not all features on the Site will work without cookies. Third-party analytics services, like Google Analytics, can also use cookies to gather data to get an idea about Site visitors, their behaviour, and the effectiveness of advertising.

5. Data Security

Coursiq Online has sensible technical, administrative and physical controls designed to ensure your personal information is not accessed, used, modified, or disclosed as part of unauthorised access. Regardless of such precautions, there is no internet-based electronic storage or transmission system that is 100% secure. We would ask you to have a strong password and take precautions to safeguard your account details.

6. User Rights

Depending on your place of residence and legislation, you might also have some rights over your personal information, including:

• The right to access, correct, or update your personal data.
• The right to request deletion of your personal data, subject to legal or contractual requirements.
• The right to opt out of promotional communications at any time.

In order to exercise these rights, you can contact us using the following email address. You will receive a reply to your requests in accordance with the applicable law.

7. Third-Party Links

Our Site might contain links to third-party websites, platforms, or resources. The privacy practices and content of such third-party sites are not under our responsibility. We advise you to look at the privacy policies of any third-party sites that you may visit.

8. Children’s Privacy

Coursiq online does not intentionally gather personal data of children below 13 years without parental consent. In case we come to know that we have accidentally gathered personal data of a child below the age of 13, we will ensure that we delete such data immediately.

9. International Users

When using Coursiq Online in a country that is not under our jurisdiction, it is your duty to ensure that you comply with local legislation with respect to data privacy. Personal data can be moved and kept beyond your country of origin, and by accessing the Site, you are agreeing to those transfers.

10. Changes to This Privacy Policy

Coursiq Online can revise this Privacy Policy occasionally, depending on the developments in our practises, services or laws. This page will be used to post any updates, and the effective date will be updated as well. Your acceptance of the modified Privacy Policy means that you will proceed to use the Site after the changes.

11. Contact Us

Should you want to ask questions, raise concerns or request information about this Privacy Policy or the way your personal information is processed, feel free to contact us at [email protected].