Terms And Conditions

Welcome to Coursiq Online. Coursiq LLC, doing business as Coursiq Online (referred to as ‘Coursiq Online’, ‘we’, ‘us’, or ‘our’ from now on). Your use of and access to our website, online courses, programmes, content, and services (herein referred to as the Services) is governed by these Terms and Conditions (Terms). By viewing or utilising Coursiq Online (the “Site), you acknowledge that you can abide by these Terms in their entirety. In case you do not comply with any of these Terms, you should not use the Site or Services.

1. Changes to Terms

Coursiq Online has the right to change, update or revise these Terms at any time without prior notice. These modifications will become effective as soon as they are posted on the Site. Resumption of use of the Site or Services following any changes made is a form of acceptance on your part of the modified Terms. These Terms and Conditions are subject to periodic review by the users to ensure that they are updated.

2. Eligibility

Coursiq Online has an age restriction of 13 years old. Minors below 18 years of age should have a parental or guardian’s consent. Your access or use of the Site implies representation and warranties that these eligibility criteria are fulfilled, and you possess the legal capacity to become a part of these Terms and abide by them.

3. User Accounts

Some attributes of Coursiq Online might entail you registering and creating a user account. In the process of opening a new account, you are required to submit true, up-to-date and exhaustive information. It is your responsibility to ensure the secrecy of your account information and maintain your account credentials, such as passwords, and all account activity. You should inform Coursiq Online at once in case you notice that your account has been used unlawfully. We have the right to withhold or cancel accounts at our discretion over violations of these Terms or the possible misuse of the accounts.

4. Use of Services

Coursiq Online offers you a limited, non-exclusive, non-transferable and revocable licence to access and utilise the Site and to use the Services personally and for educational and non-commercial purposes alone. You may not:

  • Copy, reproduce, distribute, publicly display, or create derivative works from any course material, videos, text, images, or other content without prior written permission.
  • Interfere with or disrupt the integrity or performance of the Site or its content.
  • Use the Site or Services for any unlawful or unauthorised purpose.

Coursiq Online or its licensors own all intellectual property rights in the content and Services, such as copyrights, trademarks, and other proprietary rights. With the possible exception of these Terms expressly authorising it, no right, title, or interest in any content is conveyed to you.

5. Refund Policy

Refunds will only be issued under the following conditions:

Duplicate or incorrect payment made by the customer.

Technical issues from our side preventing access to the purchased course.

Course not delivered as described.

No refunds will be provided once the course content has been accessed or partially used.

6. Refund Processing

Approved refunds will be processed within 7–14 business days and credited back to the original payment method used by the customer.

7. Non-Refundable Items

All digital products, online courses, and downloadable materials are non-refundable after access has been granted.

8. User Content

Through the act of submitting or posting content, feedback, comments, or materials to the Site (User Content), you grant Coursiq Online a global, royalty-free, inalienable, permanent, and non-exclusive right to use, reproduce, modify, adapt, publish, translate, distribute, perform and display such content in relation to the Site and the Services. You declare and guarantee that you possess all rights required to provide this licence and that your User Content will not violate any third-party right or breach any law.

You agree not to post content that is:

  • Offensive, defamatory, abusive, or discriminatory
  • Infringing on the rights of others
  • Fraudulent, deceptive, or misleading

At its own discretion, Coursiq Online has the right to delete, or otherwise disable, any User Content without having to give a notice of such action, as it deems appropriate, such as due to a breach of these Terms.

9. Intellectual Property

The copyright, trademark, and other intellectual property laws safeguard all the materials offered through the Site, such as course material, videos, images, graphics, logos, trademarks, software, and text. You are not allowed to reproduce, replicate, sell, distribute, display, or otherwise use any content without the written consent of Coursiq Online. Use of any Coursiq Online branding or logos without written approval is highly unacceptable.

10. Third-Party Links and Content

Coursiq Online can contain links to other third-party websites, resources or services for your convenience. We have no control over and are not liable for any third-party content or services, their nature, reliability, or even legality. You are using any third-party websites at your own risk, and by virtue of this, you are also acknowledging that Coursiq Online will not be held liable to incur any loss or damage as a result of your interaction with the third-party websites.

11. Privacy and Data Protection

Our Privacy Policy also applies to your use of Coursiq Online and provides the manner in which we gather, use and safeguard your personal information. Your personal data is collected, processed, and stored by means of the Site and Services, and you have agreed to it in accordance with the Privacy Policy. It is your duty to maintain your personal information as accurate and up-to-date.

12. Prohibited Activities

You agree not to:

  • Use the Site or Services in any way that violates applicable laws, regulations, or these Terms.
  • Attempt to gain unauthorised access to any part of the Site, accounts, or systems.
  • Introduce viruses, malware, or harmful code that may disrupt the Site or other users.
  • Engage in spamming, phishing, or other fraudulent activities.

Violation of these prohibitions may result in account suspension, termination, and potential legal action.

13. Disclaimers

The Site and Services are presented “as is” and “as available” form, but they do not carry warranties of any form, express or implied. Coursiq Online makes no guarantee that the content or course material will be accurate, complete, timely, or reliable. We do not promise that the Services are appropriate in terms of your personal objectives or professional achievements. You use the Site and Services at your own peril.

14. Limitation of Liability

Coursiq Online, its affiliates, licensors, instructors, or partners shall not be held liable to the maximum extent authorised by any applicable law for any direct, indirect, incidental, special, consequential, or punitive damages, such as loss of data, income, profits, or goodwill because you have accessed or used the Site, the Services, or any content in the Site. Our maximum liability towards any claim in these Terms shall be the sum of money you paid to use the Service in question in the case it applies.

15. Indemnification

You agree to indemnify, defend, and hold harmless Coursiq Online, its officers, directors, employees, affiliates, and agents, against claims, liabilities, damages, losses, or expenses, including reasonable legal fees, which arise as a result of:

  • Your use of the Site or Services
  • Your User Content
  • Your violation of these Terms or applicable laws

This indemnification obligation will survive the termination of your account or use of the Site.

16. Cancellation Policy

Customers may cancel their course enrollment within 24 hours of purchase provided that the course content has not been accessed or downloaded.

Once the course has been accessed, cancellation requests will not be accepted.

17. Termination and Account Suspension

Coursiq Online can also suspend, limit, or cancel your use of the Site or Services at any time, with or without notice, for any reason, including your breach of these Terms. At the point of termination, all of the licences that you obtained will be suspended, and you will have to end all usage of the Site and Services. Dismissal does not relieve you of duties that you assumed before the dismissal, such as obligations to pay or to be indemnified.

18. Governing Law and Jurisdiction

These Terms will be regulated by and interpreted as per the laws of the jurisdiction where Coursiq Online is provided. Any dispute that may arise as a result of these Terms or use of the Site shall be under the sole jurisdiction of the courts in the jurisdiction. Any user who gains access to the Site elsewhere must comply with local legislation.

19. Accessibility and Availability

Coursiq Online aims at making the Site and Services accessible to its users at all times. We do not, however, promise non-stop availability, and we are not obliged to keep the Site or Services continuously available or to correct any unavailability or technical problems that could arise between uses. We are allowed to suspend or change Services (without prior notice) to maintain, upgrade or otherwise operate.

20. User Feedback

We accept your ideas, comments, and suggestions on the Site or Services. When you provide feedback, you unconditionally give a global, royalty-free, and irrevocable licence to Coursiq Online to use and incorporate such feedback in our Services.

21. Communications

Through the Site, you agree to be contacted by Coursiq Online in terms of updates, promotions, and announcements of courses. You can unsubscribe from promotional messages by taking the steps indicated in every message. You cannot opt out of operational messages about your account or Services.

22. Severability

In the event that any of the provisions in these Terms is declared invalid, unlawful, or unenforceable, the rest shall continue, in their entirety, unimpaired. Any invalidity of these Terms will not have any implication on the validity of other parts.

23. Entire Agreement

These Terms, along with our Privacy Policy, and any other Terms that are particular to the specific course or Services, all form the complete agreement between you and Coursiq Online with regard to your use of the Site and Services. They override any other previous understanding or contract, written or oral.

24. Contact Information

For any questions, concerns, or notices regarding these Terms, please contact us at: [email protected]